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ReSource Pro honored with 2025 CSO Award for Cybersecurity Leadership

We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.

2025 strategic initiatives for retail agencies: Adapting, evolving, and excelling in a changing market

Retail Agencies' 2025 Strategic Initiatives

In a rapidly evolving market where customer expectations and industry dynamics are constantly shifting, retail agencies must remain agile and proactive to stay competitive. ReSource Pro’s annual research on strategic initiatives provides observations of the retail agent and broker market from a survey of industry executives, evaluating 12 primary strategic initiatives for retail insurance agencies […]

The future of insurance is not about AI

Is AI shaping P&C, or stripping it of what matters? Artificial intelligence is already changing the world and is poised to reshape every aspect of our lives. There is little debate over this, especially with the advent of GenAI and now Agentic AI. These technologies have advanced so rapidly and have become so pervasive that […]

AI Solutions for Retail Insurance Agencies

Artificial intelligence (AI) is reshaping how retail insurance agencies deliver client service, manage operations, and compete in a rapidly evolving market. From automating policy checks to enhancing claims support, AI helps agencies boost efficiency, reduce errors, and elevate customer experiences. This report outlines the most impactful AI use cases in account servicing and agency operations, […]

The State of AI in P&C Insurance

The State of AI in P&C Insurance report from ReSource Pro Insights offers one of the most comprehensive examinations of how artificial intelligence is reshaping the property and casualty insurance landscape. The research goes beyond surface-level trends to explain how carriers, MGAs, and retail agencies are adopting AI to streamline operations, improve accuracy, strengthen customer […]

2024 Core systems purchasing trends: strong market trends persist with tier 4, MGAs, and commercial lines leading the way

The 2024 Core Systems Purchasing Trends report from ReSource Pro Insights delivers one of the most in-depth analyses available on technology buying behavior across the P&C insurance ecosystem. Drawing insights from 99 new core system deals, the report outlines where carriers, MGAs, and other insurance organizations are prioritizing investments—and why modernization has accelerated more in […]

Ending the whack-a-mole game for insurance operations

In the insurance industry, many operations leaders feel like they’re stuck playing an endless game of whack-a-mole. Fix one problem, and two more pop up. Between integrating fragmented systems, balancing standardization with client customization, and managing legacy processes, all while navigating talent crisis. It’s no wonder operations are overwhelmed. 

P&C insurance 2035: Will small agencies and local presence matter?

Since the dawn of the Internet, predictions have abounded about the demise of the insurance agent, with the idea that the digital world would drive a shift to direct, online sales and service. Digital capabilities have certainly had a big impact on the world of insurance distribution. From marketing and sales to servicing and operations, […]