ReSource Pro has been named a Leader in Property and Casualty (P&C) Insurance Services Specialists quadrant of the Insurance Services Specialists report in ISG’s 2025 Provider Lens™ Insurance Services Strategic Capabilities Report. This recognition reflects our continued focus on helping insurance organizations modernize operations through a disciplined, technology-enabled approach.
The ISG Provider Lens™ evaluates service providers through a rigorous, multi-phase research process and positions them across quadrants to give insurance executives a comparative view of the market. The P&C insurance quadrant evaluates service providers on operational maturity, technology enablement, scale, and ability to execute across the P&C value chain. The 2025 “Insurance Services – Strategic Capabilities” collection spans multiple quadrants (including P&C Insurance Services Specialists) and positions providers as Leaders, Product Challengers, Contenders, and Rising Stars based on empirical analysis and ISG’s advisory experience.
What the ISG Report Measures
ISG’s Insurance Services Strategic Capabilities report is designed to help carriers and intermediaries evaluate potential partners with greater clarity and confidence. The report offers:
- Transparency into provider strengths and execution capabilities
- Differentiated positioning across well-defined service segments
- Insight into scale, operational maturity, and go-to-market readiness
In today’s insurance market, shaped by increasing complexity, talent shortages, and rapid technology adoption, ISG’s framework emphasizes not only innovation but also the ability to deliver consistent, measurable outcomes.
Why ReSource Pro Was Recognized as a Leader
ReSource Pro’s placement as a Leader reflects our ability to combine deep insurance domain expertise with technology-enabled services that support insurers across critical operational functions.
Our approach is grounded in a simple principle: meaningful transformation starts with strong foundations. Before automation or AI can deliver value, systems must be integrated, workflows standardized, and data quality assured. ReSource Pro helps clients do exactly that by aligning people, processes, and technology to drive sustainable improvement.
This recognition highlights our strengths in delivering services that are:
- Operationally rigorous, built on standardized, documented workflows
- Technology-enabled, designed to scale with client growth and change
- Domain-led, informed by decades of insurance expertise
A Validation of Our Long-Term Strategy
Being named a Leader in the ISG Provider Lens™ study reinforces ReSource Pro’s long-term vision: to serve as a strategic operations partner to the insurance industry. Our focus remains on helping clients improve productivity, manage complexity, and prepare for the next phase of digital and operational transformation.
We’re proud of this recognition, but even more proud of the work behind it. The credit goes to our global teams and our clients, who continue to partner with us to rethink how insurance work gets done.
For more details about the ISG report and its findings, visit ISG’s website.
