Consider Outsourcing Your Research & Development?

In the insurance industry, people think of ‘outsourcing’ as delegating low-value tasks. In reality, we outsource mission-critical work all the time.

Employee Benefits overview

For Employee Benefits: learn how you can increase customer service and efficiency.

Forget Millennials – Think Talent Innovation

By 2018, we can expect 25 % of the current insurance workforce to retire creating 400,000 open positions!

Lessons from La La Land

You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.

No Left Turns

Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.

Can We Change?

In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.

From Insurance Outsourcing to Operations Excellence

In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.

Insurance Experience Center overview

Provide service that delights your customers, increases renewals and is done profitably.

The Cost of Inaccuracy

In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.

ia Magazine: Agency Profile Stratton Agency

Securing year over year growth, what’s their secret? Read how they’re giving producers more time to do what counts.