2017 Year In Review
It’s been a very memorable year! Here’s to continued collaboration in 2018.
Mission-Driven Management: What It’s All About
Mission-Driven Management is important for business growth and profitability in the insurance industry. Read more to learn how businesses get there.
A Renaissance for the Humble Bot
ReSource Pro’s IX Center is constantly pushing itself to rethink the Insured Experience through the digital lens, especially with the rise of AI.
Eliminating the Cost of Missing Information
Read the full Operations Advisory case study to learn how ReSource Pro reduced annual processing time by 12%, while increasing profitability.
Why I Don’t Like Black Belts
Black belts are great when it comes to martial arts but I don’t like them when it comes to ‘Six Sigma Black Belts’. Here is why.
Is Your Insurance Organization Prepared for Disaster?
The destruction caused by epic hurricanes recently has brought to light how important business continuity planning is to insurance organizations.
The Importance of Training in Insurance Processing
By standardizing procedures, you can ensure that everyone in the organization is doing things in the most effective and efficient way possible.
ReSource Pro accelerates productivity at backlogged MGA/Wholesaler
Operations Optimization for Insurance Wholesalers Insurance wholesalers and MGAs operate in fast-paced, high-volume environments where responsiveness, accuracy, and efficiency directly impact broker relationships and profitability. When operational strain builds unchecked, the consequences are immediate and visible—mounting backlogs, excessive overtime, employee burnout, and declining service quality. Insurance operations optimization offers a structured way to regain control, […]
Eliminating the cost of missing information
Operations Optimization for MGAs Managing general agents (MGAs) operate in high-velocity environments where speed to bind, data accuracy, and producer responsiveness directly influence growth and profitability. In this model, incomplete or inconsistent information at intake creates outsized downstream consequences—wasted time, frustrated staff, delayed revenue, and strained broker relationships. Insurance operations optimization addresses these challenges by […]
Large benefits broker optimizes marketing effort
Reducing Remarketing Waste Through Insurance Marketing Optimization Employee benefits brokers operate in a highly competitive environment where renewal efficiency, carrier relationships, and producer focus directly influence growth. While remarketing is a necessary part of benefits placement, it becomes counterproductive when treated as a default activity rather than a strategic decision. Insurance marketing optimization enables brokers […]