The 98% solution: Why AI in insurance agencies is defining 2026

The 98% Solution: Why AI in Insurance Agencies Is Defining 2026

Since the launch of ChatGPT in 2022, conversations around AI in insurance agencies have accelerated at an unprecedented pace. What initially began as excitement around generative AI tools, chatbots, and content automation has quickly evolved into something much larger: a complete operational transformation across the insurance industry. 

The rise of the AI-empowered policyholder: What it means for insurance leaders

The rise of the AI-empowered policyholder: What it means

For decades, insurers and intermediaries controlled most of the information flow in the insurance relationship. Policyholders relied on agents, adjusters, and carriers to interpret coverage, explain options, and guide decisions. That dynamic is beginning to shift. In a recent article published by The Insurance Lead, the concept of the AI-empowered policyholder takes center stage, highlighting […]

Insurance loss control services: Scale with confidence using an end-to-end approach

Insurance loss control services

Growing insurance operations face a common challenge: maintaining underwriting quality while managing increased complexity, costs, and operational inefficiencies. As portfolios expand, organizations must balance speed to market with rigorous underwriting standards, often while dealing with fragmented processes that create unnecessary reviews and costly kickbacks. 

Building What the Insurance Industry Actually Needs Next

Michael Costonis

The industry doesn’t have a clear leader, yet Insurance is at an inflection point. Core business models are shifting. Market conditions are tightening. And AI is accelerating how quickly leaders separate from the rest. But despite all this change, one thing is still true: most organizations are forced to piece together solutions across multiple providers, […]