Staying secure together: your actions, our specialty

Staying secure together: your actions, our specialty

Cyber threats evolve daily, and the insurance industry must stay vigilant. Discover how ReSource Pro’s award-winning cybersecurity programs, guided by CISA best practices, help safeguard client data and build trust across the insurance ecosystem.

The frontline of the intelligent insurance era at Applied Net 2025 

The frontline of the intelligent insurance era at Applied Net 2025 

At Applied Net 2025, AI emerged as the defining force of the Intelligent Insurance Era. This post explores how vertical, insurance-specific AI is reshaping operations—enhancing human expertise, enabling smarter workflows, and setting the foundation for an empowered, data-driven future in insurance.

The claims talent crisis: how a perfect storm created a workforce emergency

The Claims Talent Crisis: How a Perfect Storm Created a Workforce Emergency

This isn’t just another labor shortage story. It’s a reckoning. The insurance industry’s claims talent crisis has been decades in the making; the result of short-term cost-cutting, underinvestment in training, and a failure to tell the powerful human story behind claims work.After nearly 30 years in insurance recruitment, I’ve watched the rise and decline of […]

How independent agencies can fix the real talent problem and unlock hidden profit

How Independent Agencies Can Fix the Real Talent Problem and Unlock Hidden Profit

Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused on low-value work and too few dedicated to the high-value clients who drive growth. The Profit Imbalance Hidden in Most Agencies Sitkins’ research on agencies […]