Talent as infrastructure: Why insurance needs a new operating model for people
For decades, talent management in insurance has been treated as a supporting function. Hiring, training, performance management, and career development lived largely within HR, operating alongside the business rather than at its core. That model is no longer sufficient. In a recent article published by The Insurance Lead, the argument is direct: talent must evolve […]
From projects to continuums: Rethinking the insurance technology operating model
Insurance organizations invest heavily in technology, yet many struggle to realize lasting value from those investments. In a recent article published by The Insurance Lead, the author argues that the problem is not a lack of technology spend or ambition. It is the operating model behind how technology work gets done.
ReSource Pro Launches Partnership Program to Expand Collaboration Across the Insurance Ecosystem
ReSource Pro announces the launch of its Partnership Program, designed to strengthen collaboration with technology, data, and industry organizations.
ReSource Pro and Attestiv Partner to Prevent AI-Generated Fraud in Insurance Workflows
ReSource Pro has partnered with Attestiv to help insurers detect and prevent AI-generated fraud by integrating real-time media authentication directly into underwriting and claims workflows.
Top 10 insurance events for 2026 | ReSource Pro
We believe the best work happens when we’re together. In 2026, ReSource Pro is hitting the road to meet our partners where the industry takes shape, specifically in the rooms where strategy, tech, and operations collide. We’ve handpicked these events as the top places to connect, solve problems, and move the needle together. See where […]
Raising up generational talent: What the next generation is actually asking for
The insurance industry is no stranger to talent challenges. An aging workforce, accelerating retirements, and growing role complexity have made attracting and retaining new professionals a strategic concern across carriers, brokers, and service organizations. Too often, however, the conversation centers on what younger workers supposedly lack — whether that is loyalty, patience, or awareness of […]
ReSource Pro Appoints Zachary Hansen as Vice President of AI Product Solutions
ReSource Pro appoints Zachary Hansen as Vice President of AI Product Solutions to lead scalable, outcome based AI for carriers, brokers, and MGAs
ReSource Pro named a leader in ISG’s 2025 Insurance Services Strategic Capabilities Report
ReSource Pro has been named a Leader in Property and Casualty (P&C) Insurance Services Specialists quadrant of the Insurance Services Specialists report in ISG’s 2025 Provider Lens™ Insurance Services Strategic Capabilities Report. This recognition reflects our continued focus on helping insurance organizations modernize operations through a disciplined, technology-enabled approach.
Why empathy is becoming a strategic advantage in risk management
In a recent article published by The Insurance Lead, “Risk management needs to show its empathetic side: Ernest LeGrand on building strategic leadership in an AI driven world,” author David Kaplan explores why empathy, long considered a soft skill, may become one of the most important capabilities for risk leaders adapting to rapid technological change.
Small policies, big risks: why small commercial accounts deserve bigger attention
Small business insurance remains one of the most misunderstood and operationally challenging segments in the industry. Despite representing nearly half of the U.S. private workforce and contributing roughly 44% of the national GDP, small businesses continue to be underserved by insurance operations struggling to support them efficiently and profitably.