Consulting Team Named Finalists at US Insurance Awards
Congratulations to the winners of the US Insurance Awards! As finalists in the Insurance Consulting Group of the Year category, we were honored to be in such good company as Willis Towers Watson, Aon, KCIC and Zurich Insurance Group.
Mission-Driven Management: What It’s All About
In this series of blog posts, I’ll be talking about why Mission-Driven Management is so important for sustained business growth and profitability for the insurance industry, and how businesses get there. We’re starting things off by talking about ‘The Alignment Principle’.
Is Your Insurance Organization Prepared for Disaster?
The recent destruction caused by epic hurricanes in the last few weeks has brought to light how important business continuity planning is to insurance organizations – especially for those insurance agencies that were hit by the same disaster as their insureds.
“Help me, help you…” Align Your Insurance Operations and Sales Team to Turbo-Charge Results
Do you remember the scene from the 1996 movie Jerry McGuire, where Tom Cruise as Jerry is begging Cuba Gooding’s character to step into line and exasperatingly says “Help me, help you.” Tom Cruise’s character then storms off, and Cuba Gooding says, “See Jerry, that’s the difference between you and me…”
No Left Turns
Sometimes, the best business lessons come from unexpected places. For example, one might assume there are few similarities between insurance business processes and the world of logistics and package delivery. Yet, taking a closer look, we find an interesting and helpful correlation. In the 1970’s UPS, the world’s largest package delivery company, started experimenting with…
How to Create Smart Operations
There is tremendous opportunity for greater profitability for agencies that implement best practices in their organizations. In fact, the top 25% of agencies with revenues of $5 million-$10 million that have created smart operations are 30-50% more productive than the average agency, with a spread per employee of $85,940 vs. $64,752. If you have 50 employees,…