The moment of loss is where insurance earns or loses relevance
Insurance has invested heavily in the front and back ends of the customer relationship. Underwriting has been refined over decades. Claims processing has been automated, streamlined, and restructured. The actuarial models have grown more sophisticated. What has largely not been fixed is the window that matters most to a policyholder: the hours and days immediately […]
What are the different types of Insurance Adjusters
State adjuster licensing requirements are shifting across multiple jurisdictions in 2026. New CE hour mandates, updated reciprocity rules, and expanded non-resident licensing requirements mean that carriers, TPAs, and MGAs need to understand not just what their licensing obligations are, but which adjusters those obligations apply to. And that starts with understanding the different types of adjusters and how each one is licensed.
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Adjuster licensing in 2026: What’s changing and how carriers are responding
Adjuster licensing requirements are shifting across multiple states in 2026. New CE mandates, updated reciprocity frameworks, and revised non-resident licensing rules are prompting carriers to take a closer look at how they manage licensing for staff adjusters, independent contractors, and remote claims teams. We sat down with Traci Sellers, Manager, Service Delivery, Compliance at ReSource […]
The carrier’s playbook for multi-state adjuster licensing: A strategic guide to compliance & rapid deployment
This playbook outlines a strategic framework for managing your adjuster roster at scale, ensuring your team is always compliant, licensed, and ready to deploy.
Understanding premium leakage in insurance: The hidden operational challenge
Every insurance organization works hard to manage risk, improve profitability, and drive growth. Premium leakage is a challenge that quietly undermines all three goals.
The data and collaboration deficit behind climate and cyber risk
The insurance industry’s capacity to provide coverage for climate and cyber risks is increasingly the subject of public and regulatory attention. What receives less scrutiny is the structural reason the industry struggles to price and scale these exposures: fundamental gaps in the data needed to model them, combined with organizational boundaries that prevent the kind […]
Producer licensing guide for MGAs & wholesalers
Producer licensing is the operational foundation of every MGA and wholesaler. Without properly licensed and appointed producers, your business cannot operate. Not in any state, not with any carrier. Yet despite its critical importance, producer licensing remains one of the most underestimated operational challenges in the intermediary space.
Governance is not a brake on AI. It is a precondition for scale.
Most insurance organizations approach AI governance the same way they approach regulatory compliance: reactively. They wait for guidance from state insurance departments or federal bodies, stay cautious in the interim, and treat governance as a constraint on moving forward. This posture is understandable, but it has a real cost. In the absence of external frameworks, […]
Licensing excellence in 2026: Complexity is holding MGAs and wholesalers back
The insurance intermediary landscape is more competitive than ever. As MGAs and wholesalers pursue growth through geographic expansion, producer hiring, and new product launches, one operational challenge consistently emerges as both a bottleneck and a risk factor: insurance licensing and compliance management.