Insurance Outsourcing Services Designed to Optimize Your Operations

By outsourcing certain tasks in the insurance policy lifecycle, your staff can focus on delighting clients, understanding their needs and growing accounts. Let's get everyone in your insurance organization focused on generating profitable revenue.

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” I DIRECTLY ATTRIBUTE OUR TRANSFORMATIONAL GROWTH AND SUCCESS TO OUR PARTNERSHIP WITH RESOURCE PRO. WE VALUE THE UNIQUE COMPLEMENT OF RESOURCES THEY PROVIDE EACH AND EVERY DAY.”

Bob Hanna, CIC, AFIS, President, Concorde General Agency

Insurance Outsourcing Services

SUBMISSION-TO-ISSUE

You want to win the business with stellar service. By outsourcing and optimizing administrative tasks at this critical stage, we’ll ensure you have what you need to provide customer service that exceeds expectations.

RENEWAL

Renewals are the most profitable type of business for insurance companies. When you get proactive and strategic about renewals, you’ll be able to significantly increase your retention rates. We’ll show you how.

POLICY SERVICING

We’ll effectively handle all changes and endorsements; and check the accuracy of your clients’ insurance policies. This not only ensures your clients have what they need, it mitigates your E&O exposure.

ACCOUNTING

The timely and efficient collection of revenue is critical for all insurance companies. From sending payment due notices, to generating comprehensive reporting for clients and partners, we ensure your business is collecting the revenue you’ve earned.

CLAIMS HANDLING

How your insurance organization handles your clients’ claims will help determine your renewal rates and reputation. We’ll ensure claims are handled expediently and in compliance with all your stakeholders’ requirements.

QUALITY ASSURANCE

Your clients and partners rely on your accuracy. We’ll identify mistakes and opportunities for improvement in your documentation and processes so that you can reduce your organization’s exposure to E&O risk and improve the service you provide clients.

We Work With the Best

We work with hundreds of leading insurance companies. They are industry movers and among the most progressive and forward-thinking firms in business – any business – today. They are companies with strong cultures of growth, service-ethos, and employee engagement. They are the companies defining tomorrow’s insurance landscape. We are proud of our longstanding partnerships and maintaining a 97% client retention rate with the best of the best our industry has to offer.

 

about resource pro

ReSource Pro helps insurance organizations increase performance, productivity and profitability by optimizing their operations. Our holistic approach brings together best practices around strategy, process, people, and analytics in order to supercharge your business performance.

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