Deb Smallwood, Senior Partner at SMA Speaks with AM Best TV

In an interview with AM Best TV, Strategy Meets Action’s Deb Smallwood highlighted the key innovations in the insurance industry over the past twenty years.

The most significant innovative changes were using predictive models, artificial intelligence, and data as part of the transaction process, said Deb Smallwood, senior partner at Strategy Meets Action (Jan. 11, 2021).