Frank Phillips

Growing Small Insurance Accounts

Learn how one broker successfully increased the profitability of their small accounts by leveraging ReSource Pro’s onshore, licensed professionals of ExpressIX.

How to Avoid Work-From-Home Productivity Slumps

More than eight months into the shift to remote work, new challenges could threaten customer service levels in insurance once again. Here’s how you can better support your remote teams as fatigue and other difficulties settle in.