For years now, the insurance industry has struggled to attract and retain people. Now, with so many in the industry set to retire, addressing the industry’s talent crisis has become a top priority for many insurance executives.
According to a McKinsey & Co. report, the average age of an insurance agent in the US in 2014 was 59. Given this, it is expected that one-fourth (about 400,000) of the industry’s work force will retire by 2018.
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