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	HR Tips for Branding, Recruiting and Retention China Brief: The American Chamber of Commerce in the People’s Republic of China Establishing a company brand in order to attract and retain young talent is crucial for American businesses looking to succeed in modern-day China. Matthew Bruno, founder of insurance outsourcing and advisory provider ReSource Pro, discusses the challenges his company has faced while branding itself for a Chinese audience.
	Independent Insurance Agencies Embrace Outsourcing to Thrive in a Challenging Market \| Article Outsourcing Center It’s not easy being an independent insurance agent these days. Margins are down, the market is soft and direct sellers are promoting a virtual, ‘click-and-pick’ approach to an industry traditionally built on personal relationships and trust.
	Agencies Outsourcing to China to Reduce Backlogs, Free Up Resources Insurance Journal As more insurance agencies look for new ways to improve productivity and lower expenses, more owners and managers are investigating the potential of outsourcing operations. The trend has helped power tremendous growth at New York-based, ReSource Pro.
	Back Office Loss Front Office Gain Leader’s Edge Magazine Brokerages that outsource repetitive tasks create opportunities to grow for their office staff.
	Economics Drives Agency Outsourcing; But Do It Right And For The Right Reasons Alliance At a time of rising unemployment and a difficult recession, the concept of outsourcing raises legitimate concerns for any business, not just insurance agents and brokers. Yet undertaken for the right reasons and in the right manner, outsourcing is helping to make producers here in California more productive and better to able to compete in a difficult economy without having to resort to layoffs.
	China Summit for Agency Operations, a Success: ReSource Pro Spurs Agency Innovation Through Creative Outsourcing Insurance Advocate Outsourcing” is an emotion-stirring term in the U.S. these days particularly as unemployment mounts. The word has become linked to “job loss,” and “cheap labor abroad.” Yet, in the land of small to mid-size wholesalers and retail Insurance agencies, one outsourcing provider –surprisingly–has found its niche, and is turning that dirty word into one synonymous with growth through collaboration and innovation within the agency structure.
	Delegate for Growth – Even in a Soft Market Assurex Newsletter The current soft market coupled with the economic recession has agents and brokers scrambling to find ways to streamline operations, give clients more face time and spend more time prospecting. Insurance companies have embraced outsourcing. However, agents and brokers have been more skeptical to do so. That is now changing.
	Agency Outsourcing Is About Productivity, Not Downsizing National Underwriter Farming out back-office functions can free up more time for sales and personal service.
	The night shift: ReSource Pro helps MGAs add hours to their day Rough Notes Magazine
	Back-Office Loss, Front-Office Gain. Brokerages that outsource repetitive tasks create opportunities to grow for their office staff. Leader’s Edge Magazine
	A Key to Retaining Professional Staff: Focus Them on Value. Experienced producers and underwriters can be difficult and costly to find for many managing general agents, program administrators and retail brokers. So these companies want to keep their best staff and avoid hiring new ones unnecessarily.
	Seven Tips to Successful Insurance Process Outsourcing Outsourcing often receives a bad rap, with large corporations using it to reduce staff count, bureaucracy and overheads. For smaller companies, however, outsourcing can be a valuable, even critical tool to facilitate growth and stimulate productivity, particularly when experienced staff are hard to find or expensive to hire.