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Date Articles Download
1/11/2010 Agencies Outsourcing to China to Reduce Backlogs, Free Up Resources
Insurance Journal
As more insurance agencies look for new ways to improve productivity and lower expenses, more owners and managers are investigating the potential of outsourcing operations. The trend has helped power tremendous growth at New York-based, ReSource Pro.
10/2009 Back Office Loss Front Office Gain
Leader’s Edge Magazine
Brokerages that outsource repetitive tasks create opportunities to grow for their office staff.
3/25/2009 Economics Drives Agency Outsourcing; But Do It Right And For The Right Reasons
Alliance
At a time of rising unemployment and a difficult recession, the concept of outsourcing raises legitimate concerns for any business, not just insurance agents and brokers. Yet undertaken for the right reasons and in the right manner, outsourcing is helping to make producers here in California more productive and better to able to compete in a difficult economy without having to resort to layoffs.
1/12/2009 China Summit for Agency Operations, a Success: ReSource Pro Spurs Agency Innovation Through Creative Outsourcing
Insurance Advocate
Outsourcing” is an emotion-stirring term in the U.S. these days particularly as unemployment mounts. The word has become linked to “job loss,” and “cheap labor abroad.” Yet, in the land of small to mid-size wholesalers and retail Insurance agencies, one outsourcing provider –surprisingly–has found its niche, and is turning that dirty word into one synonymous with growth through collaboration and innovation within the agency structure.
1/30/2009 Delegate for Growth – Even in a Soft Market
Assurex Newsletter
The current soft market coupled with the economic recession has agents and brokers scrambling to find ways to streamline operations, give clients more face time and spend more time prospecting. Insurance companies have embraced outsourcing. However, agents and brokers have been more skeptical to do so. That is now changing.
12/15/2008 Agency Outsourcing Is About Productivity, Not Downsizing
National Underwriter
Farming out back-office functions can free up more time for sales and personal service.
4/6/2006 The night shift: ReSource Pro helps MGAs add hours to their day
Rough Notes Magazine
2/20/2006 Back-Office Loss, Front-Office Gain. Brokerages that outsource repetitive tasks create opportunities to grow for their office staff.
Leader’s Edge Magazine
2/20/2006 A Key to Retaining Professional Staff: Focus Them on Value.
Experienced producers and underwriters can be difficult and costly to find for many managing general agents, program administrators and retail brokers. So these companies want to keep their best staff and avoid hiring new ones unnecessarily.

2/20/2006 Seven Tips to Successful Insurance Process Outsourcing
Outsourcing often receives a bad rap, with large corporations using it to reduce staff count, bureaucracy and overheads. For smaller companies, however, outsourcing can be a valuable, even critical tool to facilitate growth and stimulate productivity, particularly when experienced staff are hard to find or expensive to hire.
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